Have questions? We’ve got answers. Below are some of the most common questions our clients ask about our products, services, and processes. If you don’t find what you’re looking for, feel free to contact us directly.

Professional Handyman Services

Professional Handyman Services

Expert technicians for all your home maintenance and repair needs. Fast, reliable, and affordable service!

Request a Service

Job Request Form

Need immediate assistance? Contact us on WhatsApp:

0598303232

Confirmation

After submitting your request, an invoice with complete details will be sent to you via WhatsApp, including:

  • Details of the assigned technician
  • Estimated arrival time
  • Initial service fee
  • Payment instructions
Request Received
Your service request has been successfully submitted.

Make Payment

To confirm your booking, please make a deposit payment. The remaining balance can be paid after service completion.

Track Job Progress

Follow your technician’s progress in real-time through our status updates via SMS or WhatsApp:

Technician Assigned
A qualified professional has been assigned to your job.
On the Way
Your technician is en route to your location.
Arrived
Technician has arrived and is assessing the situation.
Work in Progress
Repairs or installation are currently underway.
Completed
Job is finished and awaiting your approval.

Job Completion

After the job is complete:

  • Technician will take photos of the completed work
  • You’ll digitally sign to confirm job completion
  • A detailed receipt will be sent to your phone
  • Important: If the technician purchased materials on your behalf, you must send photos of all receipts for verification and record-keeping

Supported formats: JPG, PNG, PDF

Rate Your Technician

Your feedback helps us maintain high service standards. Please rate your technician’s:

Professionalism
Quality of Work
Timeliness

For any questions or emergency requests, contact us on WhatsApp at 0598303232

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Still have questions? We’re here to help!
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Email us at info@mohorizonsolutions.com
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Call +233598303232 or +233545209264
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Available Monday-Saturday, 7am-5pm
we give simply solutions!